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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Klopfenstein

April 30, 2026

5  out of  5
rating by Matthew Klopfenstein
"Working with Travis Jones made things so easy. He is professional, knowledgeable, and genuinely takes the time to explain your options so you feel confident in your coverage. Travis made the whole process simple and stress-free, and it’s clear he truly cares about his clients, not just selling a policy, but making sure you’re protected. If you’re looking for an agent who’s responsive, honest, and easy to work with, I highly recommend him!"
We responded:
"We appreciate your review, Matthew. We are so happy that you had such a wonderful experience with State Farm Agent Rick Verst’s Team here in Cleves ! "
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Havana Hanauer

April 7, 2026

5  out of  5
rating by Havana Hanauer
"I had an outstanding experience working with Joe! From start to finish, he was incredibly knowledgeable, patient, and genuinely committed to helping me find the best coverage possible. He took the time to answer all of my questions thoroughly and made sure I understood every detail of my renters and car insurance policies. What really stood out was his ability to find me a significantly better rate than what I previously had—without compromising on coverage. It’s rare to come across someone who is both highly professional and truly looks out for your best interests. If you’re looking for someone who is responsive, trustworthy, and dedicated to getting you the best deal, I highly recommend working with Joe. He made the entire process smooth, stress-free, and actually enjoyable!"
We responded:
"Thank you so much for the 5-star rating, Havana! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Heather

March 31, 2026

5  out of  5
rating by Heather
"Responds to questions in a timely manner. Easy to talk to."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rick Verst’s Team. "
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KEITH MAYNARD

March 20, 2026

5  out of  5
rating by KEITH MAYNARD
"Was very nice and talk to us like a personal person and answered questions and went into details if we didn’t know what some things meant and included extra information for us as well, we wouldn’t be more happier with speaking with Joe and we are glad to be apart of your company….Thanks Joe for all your help and greatly appreciate it"
We responded:
"Thank you for the 5-star review, KEITH! Here on State Farm Agent Rick Verst’s Team, we are proud to serve our community and appreciate your recognition. "
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pranti datta

February 28, 2026

5  out of  5
rating by pranti datta
"I had a wonderful experience working with Joe at State Farm. He is such a kind, professional, and knowledgeable person. He helped me with my auto, home, life insurance, and even my retirement account, making everything easy to understand. Joe is always patient, very helpful, and takes the time to explain all the details. I also learned a lot from him throughout the process, which I truly appreciate. Thank you, Joe, for your excellent service and support. I highly recommend him to anyone looking for insurance or financial guidance!"
We responded:
"pranti, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rick Verst’s Team here in our Cleves office. "
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Adam Wiley

February 27, 2026

5  out of  5
rating by Adam Wiley
"Tanner made it quick and easy. Paying half of what I did before switching."
We responded:
"We appreciate your review, Adam. We are so happy that you had such a wonderful experience with State Farm Agent Rick Verst’s Team here in Cleves ! "
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Taryn Suttle

February 2, 2026

5  out of  5
rating by Taryn Suttle
"Very helpful honest and really cared about my plans and policies. Gave details so that I can understand what I was purchasing…"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Rick Verst’s Team. "
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Skylar Shane

January 30, 2026

5  out of  5
rating by Skylar Shane
"Tanner was absolutely incredible. Took the time to explain everything even after already gaining my business. You can’t get that anywhere else!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Skylar, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Verst’s Team—we are always here to help! "
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Rick Verst

January 29, 2026

5  out of  5
rating by Rick Verst
"The team is amazing, extended hours meet my needs and the prices are always competitive. The fact that they provide Financial Services makes looking at the whole picture so easy and gives peace of mind as a Risk Manager."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Cleves to know that you had such a wonderful experience with us here on State Farm Agent Rick Verst’s Team. Thank you so much for the 5-stars, Rick! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rick Verst’s Team anytime. "
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Jackie Tegenkamp

December 12, 2025

5  out of  5
rating by Jackie Tegenkamp
"Travis is very knowledgeable and always prompt with answers to any of my questions"
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Victoria McCord

December 4, 2025

5  out of  5
rating by Victoria McCord
"Rick was great and helped me get a premium plan for $70 less than what I was paying through GEICO. Rick was friendly, took time to go over different plans without making me feel rushed or pressured and he was attentive to my concerns. I would 10/10 recommend Rick to help you get the best insurance!"
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Vicki Gilbert

December 2, 2025

5  out of  5
rating by Vicki Gilbert
"I worked with Joe Miller at State Farm. He was wonderful, very knowledgeable, set several call backs with me and came up with the perfect policies for me. He was very professional and patient answering all my questions and concerns. I would highly recommend him to all my friends!"
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Krysta H

December 2, 2025

5  out of  5
rating by Krysta H
"Joe did a great job helping me understand my coverage and options. Been using this office for five plus years."
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Dan The Barber

December 1, 2025

5  out of  5
rating by Dan The Barber
"He was very helpful"
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Christina Harvey

November 28, 2025

5  out of  5
rating by Christina Harvey
"Mindy is awesome! She’s always so helpful! State Farm has a fantastic account representative who is responsive, knowledgeable, friendly, and always goes the extra mile to help!"
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Kayla Re

November 20, 2025

5  out of  5
rating by Kayla Re
"Tanner helped save my fiancé and I a good amount of money on our car insurance! He is super helpful and made things go smoothly. We will definitely be referring him to family and friends!"
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Peyton VanWinkle

November 7, 2025

5  out of  5
rating by Peyton VanWinkle
"Thank you Joe for assisting with my Roth IRA! 😊"
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Chris Tussey

November 5, 2025

5  out of  5
rating by Chris Tussey
"Kaitlynn was professional and on time. Her knowledge of my insurance needs was fleshing. She worked very hard to make sure everything was covered properly."
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Jarod H

September 19, 2025

5  out of  5
rating by Jarod H
"Joe did a great job!"
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Neil Weiss

September 1, 2025

5  out of  5
rating by Neil Weiss
"Great staff. Team is always friendly and ready to answer questions."
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Erin Anderson

August 29, 2025

5  out of  5
rating by Erin Anderson
"Great personality enjoyed talking with you Travis Jones"
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Braedyn West

August 29, 2025

5  out of  5
rating by Braedyn West
"Tanner Bergmann is the man! Saved me over $100 a month on my auto insurance. Don’t even think about it. Give him a call!!"
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Dorothy Corbett

August 25, 2025

5  out of  5
rating by Dorothy Corbett
"The agent was responsive (very) and extremely helpful. We received turnaround and obtained the coverage update we needed almost immediately, with courteous and professional service. Thanks to agent Mindy Neal for her kind assistance."
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Tommy Stock

August 21, 2025

5  out of  5
rating by Tommy Stock
"Tanner was great to deal with, got me the coverage i wanted, and saved me money while doing it. Will recommend to family snd friends. Extremely pleased."
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Heidi Tharp

July 19, 2025

5  out of  5
rating by Heidi Tharp
"Joe made my insurance comparison process quick and easy while saving me money too!"